What is the HEAL line?
The HEAL Line was created as a way to communicate with students or employees who:
- Need to report a positive for COVID-19 test
- Have screened positive on the Return to UMD Daily Self-Monitoring requirement
- Have potential symptoms of COVID-19
- Have been exposed to someone with COVID-19.
The HEAL Line is staffed by University Health Center employees.
How does it work?
For any of the above scenarios, leave a message on the HEAL line by calling (301) 405-HEAL. Messages will be returned between the hours of 8am-6am (Monday-Friday) and 12pm-6pm (Saturday & Sunday). While we will attempt to return your message with a phone call, sometimes it is necessary for us to communicate with you by sending a secure message through our patient portal, especially if your voicemail box is full.
If you are having symptoms and need to speak to a nurse, you will be contacted by one of our team members between 8am and 6pm (Monday-Friday) or between 12pm and 6pm (Saturday & Sunday). Outside of the HEAL line's designated hours, you can contact the After Hours Nurse Line at (877) 924-7758.