COVID-19: UHC Operations

The University Health Center is deeply committed to caring for our students. During the COVID-19 Pandemic, we will continue to offer services to our campus community, although we may operate with some modifications.

To all patients and visitors: 

If you believe you are experiencing a medical emergency, please notify staff at the front entrance and immediately proceed to the registration desk for assistance.

If you think you may have symptoms of COVID-19, please call the HEAL line at (301) 405-4325 (HEAL) to speak with a University Health Center representative.

COVID-19 Symptoms include but are not limited to:

  • Temperature of 100.4 degrees or higher
  • Chills
  • New onset cough
  • Trouble breathing
  • Sore throat
  • Unusual sinus pain
  • New loss of taste or smell
  • Nausea or vomiting
  • Muscle or body aches
  • Excessive fatigue
  • Diarrhea

Fall 2021 Hours*

8:00am-5:00pm 8:00am-5:00pm 8:00am-5:00pm 8:00am-5:00pm 8:00am-5:00pm 9:00am-12:00pm closed

* Some services (Behavioral Health Services, CARE to Stop Violence,  Wellness Services) may operate at additional hours.


Fall 2021: COVID-19 UHC Operations

In order to comply with the federal Occupational Safety and Health Administration (OSHA) COVID-19 Healthcare Emergency Temporary Standard, we ask that you follow these instructions when seeking care at the UHC:

  • When you arrive at the front entrance of UHC, you will need to self-screen for possible COVID-19 symptoms by following the instructions on the sign at the door. If you do not have any of these symptoms, you may proceed into the UHC.
  • If you do have any COVID-19 symptoms, you will be asked to proceed to the testing tent, located next to the UHC, to obtain a rapid COVID-19 antigen test. Results are typically available within 15-20 minutes, and you will receive a text message and email notification when they are complete.
  • Upon receiving a negative test result, you may enter the building. If you test positive, further instructions will be provided to you by a nurse.  
  • At this time, visitors accompanying patients are generally not permitted in the building. 
  • The After-Hours Nurse Line is also available when the Health Center is closed by calling (877) 924-7758
  • If you do not feel well or have a chronic or underlying health condition, please seek medical guidance as soon as possible.
  • On Saturdays, if you have symptoms that could be due to COVID-19, you must call (301)314-8184 before entering the building

COVID-19 Vaccine

Click here to learn more about the Fall 2021 vaccine requirements

COVID-19 Testing:

The University Health Center (UHC) is committed to supporting students with underlying medical conditions.

With the most recent COVID-19 pandemic that our community, state, nation, and world continues to face, it is more important now than ever to practice the principles to decrease one’s risk of contracting this illness.  Please continue to follow the university’s guidance as outlined here: 

We would also like you to know that there are measures that you can take to protect yourself, and we are here to provide support and guidance. These measures include completing all required and recommended vaccinations, including a yearly flu shot. If you have certain medical conditions, you may also benefit from a pneumonia vaccine. We advise that you avoid fellow students who are ill. Wash your hands regularly with soap and water or alcohol based hand sanitizer, and avoid sharing utensils or drinking glasses. Take extra caution in situations where you may be around crowds or large groups of people (consider avoiding crowded parties).  These measures are emphasized in all of the University Health Center communications about illness on campus.  

If you have any questions, please contact the Health Center at 301-314-8180.

Modified services, programs and activities

Telemedicine Appointments

Telemedicine visits are now available Monday through Friday from 8:00am to 5:00pm EST.  Appointments must be scheduled ahead of time by calling (301) 314-8184 from 8:30am to 5:00pm EST.  


The Health Center Pharmacy will continue to serve students through the COVID-19 crisis.

If you need to contact the pharmacy outside of normal hours please leave a message on the voicemail at (301)-314-8167 and the messages will be check at the open of business each day.  Make sure to include a call back number and University ID number on the message.

For Prescription Transfers out of state please call (301)-314-8167 and leave a message with the following information and we will complete your request.

  • Prescription Information

Behavioral Health Services

Behavioral Health Services is able to take new patients.

  • Behavioral Health Services is able to take new patients who currently reside in Maryland. We are not able to take new patients who reside outside of Maryland.
  • If you are experiencing a psychiatric emergency call 911 or go to your nearest hospital emergency department.
  • Current patients may contact their therapist or prescriber by leaving a secure message at or calling (301) 314-8106 for refills or other concerns.
  • Current patients will receive services regardless of the state they live in. Services will be provided remotely.  
  • Please complete and submit the UMD Behavioral Health Services Informed Consent for Teletherapy/Telehealth form below: 


Informed Consent for Teletherapy/Telehealth

Health Promotion and Wellness Services

Although our community programming is impacted, the Health Promotion and Wellness Services Unit will continue to operate with modifications. Please schedule an appointment with us via email or as instructed below. 

We are also available to provide resources, education, consultations and information on topics regarding mental wellness, sexual health, nutrition, stress management, alcohol and other drugs, among other topics to support student wellbeing, especially during this time. We continue to strive to support inclusive, accessible, and diverse health and wellness experiences. Our dynamic services are provided to empower students to develop a strong foundation to optimize their capacity to learn, reach their potential, enhance resiliency, and achieve their goals throughout their academic career and beyond.

Live Stream Meditation Sessions are available Monday through Friday during the Spring 2021 semester

Thriving Thursdays has gone virtual in light of the University's switch to distance learning. Follow @umdhealthcenter on Instagram to join us every week for interactive Thriving Thursdays programming. We'll be tackling self-care at home, distance learning tips, the 8 Dimensions of Wellness, and more!

Any Questions? Podcast has launched! This wellness podcast is created for students by students. The topics discussed in this podcast, may be a bit more nuanced, complex, or are sometimes difficult discussing in a short presentation or a group setting. While they may be personal, complex, or sometimes uncomfortable, we get asked these questions and created a platform where we can explore them in an accessible way for students. So pop in your ear buds and get a sense of what we get asked and what we have to say on Any Questions?

#flattenthecurveUMD How are you flattening the curve while we are not on campus and practicing social distancing? Watch and listen to what students are doing on our YouTube Channel. Create a short video sharing how you are "flattening the curve", use #flattenthecurveUMD #Iflattenthecurveby and tag a friend or three!  Together we can help keep each other safe and healthy.

Webinars The University Health Center participated as panelists on this year's Sex Week at Maryland 2020 programming. Check out  Queer Safer Sex Webinar and Birth Control Panel.

Sexual Health/Birth Control Consultations will be provided over the phone. Students can call or email to schedule a consultation with Jenna Messman (  These appointments may also be delegated to other Health Promotion and Wellness Services staff. These consultations are free and will be documented on the student's medical record. Information documented will be limited to general information, e.g. "Consulted with clients on birth control options. Referred to [Service Provider]"

UHC is currently providing Sexual Health services in-person, by phone, and through secure message. More about these services can be found in the "Sexual Health and Women’s Health Services" section of this page. In addition to the Sexual Health services listed on that page, Sexual Health Referrals to local and regional services for clinical care, condoms and other safer sex supplies remain available, as needed. 

UHC is currently unable to provide direct services, including HIV/STI testing, we will provide Sexual Health Referrals to local and regional services that have confirmed they are able to provide services to students seeking these resources and consultations. 

Nutrition Counseling will be provided virtually and over the phone by Jane Jakubczak, RD. Clients can schedule by email Jane Jakubczak at Consultation charges ($20/Students) will be billed to Financial Accounts. Consultations will be documented in the Electronic Medical Record.

Free Nutrition Coaching services will be provided virtually during the spring semester. Visit our Nutrition Services page for more information.

Stress Management & Relaxation Training Consultations will be provided over the phone. Students can email to schedule a consultation with Sarah Wilson ( Consultations are FREE and will be documented in the Electronic Medical Record. Information documented will be limited to general information, e.g. "Consulted with clients on stress management techniques." Referrals will also be noted.


10am-3pm 1:30pm- 3pm 10am-11am 1:30-3pm 10am-3pm

Alcohol and other drug consultations will be provided over the phone by Madeleine Moore ( Students can email to schedule a consultation. Consultations will be documented in the Electronic Medical Record.  The information documented will be limited to general information, e.g. "Consulted with clients on support options, etc." Referrals will also be noted.

Sarah 10am-3pm 1:30pm-3pm 10am-11am and 12pm-3pm 1:30pm-3pm 10am-3pm
Julia 12pm-2pm 12pm-2pm 1pm-2pm 11am-1pm 10am-12pm

Sexual Health and Women’s Health Services

UHC is currently providing Sexual Health services in-person, by phone, and through secure message. The fastest and most direct way to speak with your provider is to secure message them directly through the MyUHC portal. If you prefer to call and speak with someone to be triaged, call:

  • 301-314-8184 - Primary Care 
  • 301-314-8190 - Women’s Health 

Women’s Health Services:

Birth control starts (pills, depo, ring, patch): We are now able to place IUDs or Nexplanon Implants. Birth Control starts and refills may be obtained through appointment either in person OR through telemedicine

For telemedicine visits: you must be in the state of Maryland at the time of the appointment, and you must be able to provide a current blood pressure reading. Blood pressure readings may be obtained by using an automated cuff (home cuff or at local retail store), or through a friend or family member who is able to take your blood pressure at home.

Birth control refills (local and out of state online extensions are still available, arrangements can be made for UHC Pharmacy pick-up)


  • for vaginal symptoms (including STI symptoms), abnormal bleeding, pelvic pain, UTI, etc.
  • for breast concerns 
  • Abnormal pap test follow-up, including colposcopy
  • Asymptomatic (no symptoms) STI checks may be handled over the phone

Primary Care Sexual Health Services (for men or those better served outside of Women’s Health):

  • STI (symptomatic and asymptomatic)
  • Genital symptoms (including pain)
  • Urinary problems

Health Promotion and Wellness Services - email to schedule

Sexual Health/Birth Control Consultations can be provided over the phone.These consultations are free and will be documented on the student's medical record. Information documented will be limited to general information, e.g. "Consulted with clients on birth control options. Referred to [Service Provider]"

In addition to the Sexual Health services listed above, Sexual Health Referrals to local and regional services for clinical care, condoms and other safer sex supplies, remain available, as needed.

CARE to Stop Violence

For URGENT advocacy services: Please call our CARE Crisis Line at 301-741-3442 Operated 24/7; call only, no text messages

For NON-URGENT advocacy services: Please email us at This email will be monitored throughout normal business hours (9:00am-5:00pm, Monday-Friday).

For questions about events, workshops, or anything else: Please email us at You may also reach out to individual staff via their personal emails listed on our website:

Follow CARE to Stop Violence at Facebook / Twitter / Instagram: @CAREUMD

For Sexual Assault Awareness Month, the following events will take place virtually: 

Wednesday, April 29th: Participate in Denim Day by posting photos in your denim online and using the hashtags #DenimDayUMD #RaiseYourVoiceUMD to be entered in for a Grubhub giftcard raffle! 

Thursday, April 30th: Online Trivia at 8pm - Look for the link to register on our social media accounts! There will be raffles and prizes! 

Campus Pantry

The Campus Pantry has relocated to the South Campus Dining Hall loading dock effective.

Stay up to date with the Pantry's hours and location during the ongoing COVID-19 response by visiting their website:


Campus Pantry Spring 2020